Enolight® Warranty Policy

At EnoLight®, we are committed to delivering high-quality lighting solutions that meet and exceed our customers’ expectations. Our warranty policy reflects this commitment, ensuring your satisfaction and confidence in our products.

Warranty Coverage

– 5-Year Warranty:

LED Lights and Light Fixtures: All standard LED lights and light fixtures are warranted against defects in materials and workmanship for a period of five (5) years from the date of purchase.

Power Supplies: Our power supplies are covered under a five (5) year warranty, ensuring reliable performance throughout this period.

– 3-Year Warranty:

Motion Sensors: Motion sensors are warranted for three (3) years from the date of purchase.

Addressable LED Lights: These specialized LED lights come with a three (3) year warranty.

Gang Box LED Drivers: Designed for compact installations, these drivers are covered for three (3) years.

Exclusion

Fixture Finishes: Our warranty does not cover surface scratches or damages resulting from contact with other materials, particularly for fixtures installed in high-traffic areas such as floors. This includes, but is not limited to, scratches caused by shoes or other objects.

Warranty Conditions

This warranty is valid only for products purchased directly from EnoLight® or authorized distributors.

Products must be installed and operated according to the provided instructions and within specified environmental conditions.

The warranty does not cover damages resulting from misuse, accidental or intentional damage, or installation in environments detrimental to the product’s performance.

Claim Process

In the unlikely event that a product does not conform to specifications, please contact our customer service team with your proof of purchase and a detailed description of the issue. We will conduct a diagnostic assessment and, if necessary, rectify the problem free of charge. If a return is deemed appropriate, we will accept the product upon complete disassembly.

Our goal is to foster a meaningful business relationship based on trust, care, and integrity. We strive to ensure your complete satisfaction with our products and services.